English

► How does the offer comparison work? 1.3

2022-12-19T11:34:01Z

How does the offer comparison work?

1. Enter the desired region in the search field.

2. The price is calculated according to your desired hotel services.

3. Choose up to 5 conference hotels and click on compare offer.

4. With the direct offer comparison you can easily compare the hotel offers and immediately expose the hidden costs. Avoid different offers and tedious Excel calculation.

► How do I find meeting hotels near a motorway? 1.4

2022-12-19T11:22:25Z

How do I find meeting hotels near a motorway?

For this, the search via the map works well! Simply enter the desired state or the desired region in the search box and go to the map view. Here you can zoom in the map and see hotels near the motorway.

If you click on the PIN needle, the hotel & price will be displayed immediately.

If you click on "Run calculation again" and then return to the list view, all hotels are displayed by this map.

► How do I create a previous day arrival? 1.4

2022-12-19T11:18:47Z

How do I create a previous day arrival?

Enter the first day with seminar room usage as the start date. You can then enter the previous day's arrivals, even if you have already created an event, using the "Configure Now seminar Details" button in the "Overnight Stays & Day guests" tab.

► How can I find a seminar hotel in Lower Austria? 1.4

2022-12-19T11:08:08Z

How can I find a seminar hotel in Lower Austria?

Enter a query in the search mask.

Select favorites, send request (sign up for free).

Start your hotel inquiry.

Your personal dashboard will inform you which hotels sent an offer, refused, have been requested or have been cancelled. You will also receive this information via email.

Several hotels may also be requested

My desired hotel is not displayed

► How can I edit a seminar template? 1.3

2022-12-19T11:03:48Z

How can I edit a seminar template?

In the "Templates" tab, you can edit individual templates by clicking "Edit" on the button. After you made the changes, you need to save.

► How can I create a new cost center? 1.6

2022-12-19T10:58:48Z

How can I create a new cost center?

If you navigate to the invoicing tab, you can create one or more new cost centers by clicking on “+”next to the cost center field. If you have saved this process and are saving the whole page, the new cost center can be selected for the company code.

► How can I change my password / forgot password 1.0

2022-12-19T10:50:59Z

► How can I change my password?

► How can I add more hotels to an existing request to inquire? Do I need to create a new request? 2.0

2022-12-19T10:50:24Z

How can I add more hotels to an existing request to inquire? Do I need to create a new request?

No, you can request more hotels without having to re-generate the request each time. So, please stay in your current booking and just click on "Inquire more Hotels".

There is no need to start a new inquiry (selecting date, selecting number of rooms, ...). Having all hotels / offers in one inquiry will also help you to compare the offers and keep the overview.

► How and when do I receive my offer? 1.5

2022-12-19T10:47:34Z

How and when do I receive my offer?

You are welcome to request an offer from the hotel by clicking on "Request Availability" in the hotels list. Within 2 hours you will receive an offer or an update from the back office, until when you will receive an offer.

If the hotel sends an offer (PDF or a system offer with prices), you will get a notification via email and you will immediately see the offer online.

►How can I edit a seminar template? 1.0

2022-12-19T10:44:30Z

[[► How can I edit a seminar template?]]

►How and when do I receive my offer? 1.0

2022-12-19T10:44:17Z

► How and when do I receive my offer?

► Why can´t I make change to my booking? 1.0

2022-12-19T10:43:56Z

► Why can´t I make changes to my booking

►How can I find a seminar hotel in Lower Austria 1.0

2022-12-19T10:43:22Z

[[► How can I find a seminar hotel in Lower Austria?]]

Why does my desired hotel not appear? 1.0

2022-12-19T10:41:04Z

[[► Why does my desired hotel not appear?]]

► Why does my desired hotel not appear? 1.1

2022-12-19T10:36:54Z

Why does my desired hotel not appear?

The system only shows you hotels that have suitable capacities. For example, if you want to request 2 seminar rooms, but the hotel only has one seminar room, you will not see the hotel.

In case the hotel you desire does definitely have enough capacity in general, you are welcome to use the hotel request function. You will find this function at the bottom of the hotel list and here you can enter the hotel name and location. Our staff will then immediately check why the hotel is not showing up and will contact you.

► Why can´t I make changes to my booking? 1.5

2022-12-19T10:13:26Z

Why can´t I make changes to my booking? What does the status "PAX/Date change (Waiting for confirmation)" mean?

Here, you as customer have entered an increase (number of persons, required accommodation, meeting rooms) when booking, which requires re-confirmation of the hotel. Only when the hotel has confirmed the required increase the booking will be unlocked again for further processing.

► Inquiry and reservation for a group tour - Guide 2.2

2022-12-19T10:09:42Z

Group reservations without booking a seminar room

► Portal Search Guide

Start with "new request"
set the seminar rooms to "0"
enter the desired arrival and departure date as well as the number of rooms

Now you can inquire offers from the hotels.

► Declaration on the offer phase ► Offer validity

► Why can´t I do the participant upload? 1.2

2022-12-06T09:23:10Z

Why can´t I do the participant upload?

Have you checked if the services (accommodation/number of participants) match the booked services? If you want to increase the benefits, you must first enter the raises and let it confirm by the hotel, then you can make the upload again.

Furthermore, the excel must only contain one spreadsheet and must not contain empty cells (cells that previously contained something).

Please also make sure that the headings fit after you uploaded the excel into the system.

► What is seminargo premium? 1.2

2022-12-06T09:16:49Z

What is seminargo premium?

Do you want single cancellation and payment terms as well as top contract rates? Do you have special requirements for accounting? And would one system supplier for you benefit? Then, the Premium access is the right choice for you. Wrap not only the request and hotel booking, through the system, but also the entire allocation. Here you will find all services in overview: [[https://www.seminargo.com/web/guest/public-premium-buchungssystem]]

► How can I change my password? 1.2

2017-12-07T13:27:44Z

How can I change my password / forgot password

You want to login the first time?

Forgot your password?

You want to register, but the system says that your email address is already available?

Please proceed as follows:

Open [[https://www.seminargo.com]] and click on Login in the upper right corner
Click on "Forgot password"
Enter your email address and click on "Reset Password"
Click on the link in your e-mail which you will receive and enter your desired password 2 times
You will then be forwarded to your personal Dashboard